One of my biggest concerns any time I work with an outside service provider is the misalignment of interests. We tend to avoid phrasing it this way, but at the end of the day, when we’re working with agencies, there’s an “us” and a “them”— and sometimes our interests and their interests are at odds. Not so with The Stellastra Effect.
The fact is I can be an incredibly demanding client. Still, Stellastra always met my demands with an earnest approach and eager-to-please attitude. Over the course of more than a year working with Stellastra, I came to view them more as a partner than as a service provider.
Rather than getting fixed on the details of the SLA, Stella and her team take a wider view of the relationships they’re building. Of her own initiative, Stella will make best practice suggestions, she’ll share relevant articles, she’ll broker business connections, and she’ll iterate with you until you’re both pleased with the outcome.
If you’re looking for high-quality content, you have plenty of options. If you’re looking for a content marketing partner who will go above and beyond, there’s The Stellastra Effect.